ZylixStore (“ZylixStore,” “we,” “us”) is operated by Durchex D.A.M Company LTD. This Privacy Policy explains what personal data we collect when you use zylix.com, why we collect it, and the choices you have.
Information we collect
- Account information: name, email address, phone number, delivery addresses.
- Order information: items purchased, order value, and payment status (we do not store raw card numbers — payments are processed by Flutterwave, Paystack, Stripe, PayPal, or the relevant wallet provider, and we only retain a tokenized reference).
- Usage data: pages viewed, search queries, device and browser type, IP address.
- Communications: messages you send us via contact forms, live chat, or WhatsApp.
How we use your information
- To process and deliver your orders.
- To provide customer support and respond to inquiries.
- To send order updates, and — with your consent — marketing communications.
- To detect and prevent fraud.
- To improve our catalog, search, and recommendations.
Sharing your information
We share data with payment providers (to process transactions), delivery partners (to fulfil orders), and sellers on our marketplace (limited to what’s needed to fulfil an order placed with them). We do not sell your personal data to third parties.
Your rights
You can access, correct, or request deletion of your account data at any time from Account Settings, or by contacting us at the details below.
Contact
Questions about this policy can be sent via our Contact page.